Frequently asked questions
Haaglanden Clinics is located at Nieuwe Parklaan 11 in The Hague. Please see the map below.
We have a car park for our visitors and clients in front of our clinic, where you can park free of charge. You can also park on Nieuwe Parklaan. To reach our car park, you will have to turn onto the service road adjacent to Nieuwe Parklaan from the roundabout. Please note that cyclists and mopeds also use this lane, travelling in both directions.
Tram line 9 runs from The Hague to Scheveningen and passes Haaglanden Clinics.
- Valid ID
- Valid certificate of insurance issued by your health insurer
- Letter of referral
- The names of your referrer and GP
- Current Medication List (Dutch: AMO), which you can request from your local pharmacy.
- Completed medical questionnaire.
Yes, you will be sent a confirmation letter after scheduling an appointment by phone. We’ll also send you a text message to remind you of your appointment.
Please fill in and sign this medical questionnaire. The doctor will go over this questionnaire with you. Please state clearly whether you have any allergies and whether you are currently on any medication, as well as any other important things we should know prior to treatment. If you are taking medication, please also bring a Current Medication List from your local pharmacy.
With a Pre-Polygraphy (pre-measurement) you do not have to make any additional preparations, apart from the paperwork. At a Polygraphy we ask you to put on a tight-fitting T-shirt to keep under the equipment and therefore to sleep in. Wearing a bra is no longer possible during and after attaching the equipment. Furthermore, at least one of the fingernails on one of both hands should not be too long and nail polish free. Acrylic or gel nails will also have to be removed from one of the fingernails. If desired, you will have to take a shower before coming to your appointment.
You come by appointment to the clinic where the equipment is explained, and sometimes partly applied. Then you can go home and go to sleep with the equipment at home. The next morning, return the equipment to the clinic.
If the Pre-Polygraphy shows that you have a positive indication for OSAS, a more extensive sleep study (Polygraphy) and an appointment with the sleep specialist will follow to discuss the results and start treatment. If you have a negative indication for OSAS, the results will be sent to your general practitioner and there will be no further investigation at Haaglanden Clinics. There are no costs associated with the Pre-Polygraphy study.
If you come for a Pre-Polygraphy, you do not have to plan for the rest of the day. You can simply continue your daily activities because you only put on the wristwatch when you go to sleep. If you get a Polygraphy, you will already have some of the equipment fitted in the afternoon, and you will have to adjust your daily activities. For example, you cannot shower or exercise. You can still cycle and drive a car.
You do not have to return the equipment yourself, someone else may also hand in the equipment for you at the Haaglanden Clinics desk. After a Pre-Polygraphy you must return the device the next morning before 9 am, after a Polygraphy you must return the device before 10 am. This in connection with analyzing the data and cleaning the equipment that will be used for research that day.
After a Pre-Polygraphy you must return the device the next morning before 9 am, after a Polygraphy you must return the device before 10 am. This in connection with analyzing the data and cleaning the equipment that will be used for research that day.
You can return the equipment on Monday morning before 9 or 10 am at the Haaglanden Clinics desk.
Results of sleep studies
If your doctor prescribes CPAP therapy, you will receive your CPAP device immediately after the consultation with the doctor. This is supplied and explained by the company Mediq Tefa. They are present in our clinic on the days that the doctor has consultation hours (Thursdays). At the doctor’s request, the company can also visit your home for CPAP placement.
If the doctor prescribes an MRA treatment, you will be measured and explained by our dental surgeons who specialize in this. These appointments usually take place on Monday afternoon.
In that case, the sleep specialist or your general practitioner may, following the screening and HSDQ questionnaire, send you to the Haaglanden Medical Center Sleep Center for further diagnostics.
If your doctor prescribes CPAP therapy, you will receive your CPAP device immediately after the consultation with the doctor. This is supplied and explained by the company Mediq Tefa. They are present in our clinic on the days that the doctor has consultation hours. At the doctor’s request, the company can also visit your home for CPAP placement.
If the doctor prescribes an MRD treatment, you will be measured and explained by our dental surgeons who specialize in this.
In that case, the sleep specialist or your general practitioner may, following the Pre-Polygraphy and HSDQ questionnaire, send you to the Haaglanden Medical Center Sleep Center for further diagnostics.
The Pre-Polygraphy (pre-measurement) is a free examination for you, Haaglanden Clinics bears these examination costs.
Your deductible will also not be affected if you have undergone this pre-measurement for OSAS at Haaglanden Clinics.
The other sleep examinations after the Pre-Polygraphy, the consultation with the sleep specialist and any treatment process are all fully reimbursed by the health insurer. In these investigations, the deductible will be settled if this has not already been done.
The Pre-Polygraphy at Haaglanden Clinics is a free examination for you and if your result of the Pre-Polygraphy shows a negative indication for OSAS, your deductible will not be affected. If you have a positive indication for OSAS following the Pre-Polygraphy, your deductible will not be affected either.
Only when you undergo further sleep research will costs be incurred. These costs are reimbursed by your health insurance. This will be offset against your deductible if this has not yet been done.
No, of course you are under no obligation. We will certainly advise you to undergo a diagnostic examination (Polygraphy) after a positive indication for OSAS, but ultimately this decision is yours.
Because we are not contracted with your health insurer, we cannot and may not declare directly to them. As a result, you will receive the invoice at home and must submit it to your insurer for reimbursement of the treatment.
Because we have chosen to outsource the invoicing and credit management, you will receive the invoice via InfoMedics and not via Haaglanden Clinics. This invoice must therefore be paid via InfoMedics’ invoice.
For questions about your bill, you can always contact the InfoMedics service desk. Telephone number 036-20 31 900
For medical questions, please contact Haaglanden Clinics. email@example.com or telephone number 070-2 21 21 21
Are you insured with Menzis, Anderzorg or Hema?
In that case, we are not allowed to declare directly to your health insurer because we are not contracted with them.
As a result, you will receive the bill at home and must submit it yourself to your health insurer for reimbursement.
Please note: With us you will never pay more than your health insurer reimburses you!
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